FAQ

Can I edit the status or elements of a project?
Yes, you can!   Select the “edit” function on your chosen project. This gives you the ability to edit all the elements of the project, such as adding a ne...
Fri, 27 May, 2022 at 9:58 PM
Can I automatically use the commenter’s name in my reply?
Yes, you can!   When editing a comment, simply add the smart text [comment:author] to your reply text, this will then find the commenter’s name and enter ...
Fri, 27 May, 2022 at 10:03 PM
How do I add variety to my auto replies?
When customising a comment, use the text box to write your response.   If you would like to use interchangeable words, they need to be enclosed in { } bra...
Fri, 27 May, 2022 at 10:05 PM
Can I make my own custom replies?
Yes of course.   You can either choose to type a specific reply each time, or you have the option to save your most commonly used responses to save time. ...
Fri, 27 May, 2022 at 10:07 PM
How do I reply to a comment?
On the “Comment” section, you will be able to see a list of the comments you have received, and against which video they have been posted.   By using the ...
Sat, 11 Jun, 2022 at 3:16 PM
How can I improve my content TubeSpanner score?
When looking in the “Video Report” section, you can click on the video’s score to see a pop-up checklist highlighting areas of potential improvement. So...
Sat, 11 Jun, 2022 at 3:33 PM
How do I promote my video through social media?
You can use TubeSpanner's social media sharing features to promote and automatically share your content across your social media feeds. Content can ...
Sat, 11 Jun, 2022 at 3:48 PM